Refund Policy

At RoundTheTrip, we strive to provide a seamless and transparent booking experience. If you need to cancel your booking, any advance payments made will be refunded according to the timeline and status of your ride as detailed below.

Cancellation & Refund Rules for Advance Payments:

  1. Zero Cancellation (100% Refund): If you cancel your booking more than 2 hours before the scheduled pickup time, you are eligible for a 100% refund of your advance payment with zero cancellation fees.
  2. Driver En Route (75% Refund): If the driver is already on the way to your location at the time of cancellation, a 75% refund of your advance payment will be processed.
  3. Driver Near Arrival (50% Refund): If the driver is about to reach or has reached close to your pickup location at the time of cancellation, a 50% refund of your advance payment will be processed.
  4. Driver Waiting (25% Refund): If the driver arrives at your pickup point and waits for more than 30 minutes without the trip starting, and the ride is subsequently canceled, a 25% refund of your advance payment will be processed.

Processing Timelines

Approved refunds will be credited back to your original payment method (Bank Account, UPI, or Wallet) within 5–7 business days. For any assistance or clarification regarding your refund, please contact us at roundindiatrip@gmail.com or call us at tel:9182878 97453.